Terms and Conditions

This site is owned and operated by IYK Clothing, trading under a parent company Anali resources limited, a company Registered in England and Wales. Company Registration Number 05361411. Should you have any queries regarding our Terms and Conditions, please contact us at enquiries@iykclothing.com

These Terms and Conditions govern your use of the iykclothing.com site and your relationship with iyk clothing. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for or use the iykclothing.com site.

  1. Amendments to Our Terms and Conditions

We may update these Terms and Conditions from time to time. It is your responsibility to remain informed of updates to our Terms and Conditions. If you do not wish to accept our updated Terms and Conditions, you should not continue to use the iykclothing.com site. If you continue to use the iykclothing.com site after the date on which updates come into effect, your use of the iykclothing.com site will indicate your agreement to be bound by the updated Terms and Conditions.

  1. Registration

Only those over the age of 18 are eligible to register with iykclothing.com. Minors (i.e. those under the age of 18) must have informed consent from a parent or guardian in order to register. All details provided on registration must be correct and complete at any time. You must inform us immediately of any changes to the information that you provided when registering by updating your personal data.

iyk clothing reserves the right to suspend or cancel your registration if you breach any of your obligations under these Terms and Conditions. You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using the iykclothing.com site. The suspension or cancellation of your registration and your right to use the iykclothing.com site shall not affect either party’s rights or liabilities

  1. Password and Security

When you register to use the iykclothing.com site, you will be asked to create a password. This password must be kept confidential and should not be disclosed or shared with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting our Customer Services Department immediately.

If iykclothing has reason to believe that there is likely to be a breach of security or misuse of the iykclothing.com site, we may require you to change your password or we may suspend your account to protect your personal information.

  1. Eligibility to Purchase

In order to purchase items from the iykclothing.com site, you must provide personal details as requested. All details provided must be correct and true at any given time.

In order for us to process purchases, you will need to provide payment details to our payment processor. Billing details provided at this stage must be accurate and valid and you warrant and represent that you are the correct cardholder for the registered payment account. By submitting your payment details for processing, you expressly authorise iyk clothing or our chosen payment provider to carry out relevant authorisation checks on the payment card to ensure there are sufficient funds to fulfil the transaction.

  1. Orders

All orders are subject to acceptance and availability. Items in your shopping basket are not reserved and may be purchased by other customers.

By placing an order on the iykclothing.com site you are bound to the Terms and Conditions of sale.

Our acceptance of an order takes place on dispatch of the order, at which point email notification will be sent to you.

  1. Pricing

Prices displayed are inclusive of VAT where applicable.

Delivery charges will be clearly displayed prior to payment processing.

Prices are listed in GBP. If you are a customer whose credit/debit card is not denominated in GBP, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

  1. International Delivery

We deliver to most countries worldwide. Our international shipping is charged on a flat rate basis, regardless of the weight of your order.

Tracking is available for all shipments. A tracking number will be provided via email within 24 hours of your order being dispatched.

Deliveries will be made within normal business hours and will require a signature on receipt. Where possible, we suggest you use your work address as a delivery address to avoid missed deliveries.

If you miss a delivery, a calling card will be left by the courier with details of how to collect the items or arrange a redelivery. Please follow the instructions on the calling card, as any unclaimed items may be returned to us. If you have not received your items or a calling card within the specified time frame, please contact our Customer Services Department.

Failure to follow instructions on the calling card left by the courier may result in the items being returned to us. In such instances, we will process refunds when we have received the returned items. Delivery charges will not be refunded and further delivery charges may be made by you if redelivery is requested.

  1. Returns and Refunds

We hope you will be happy with your purchase. Should you wish to return or exchange items bought from us, we are willing to accommodate this provided the item is in fully resalable condition and meet the terms listed below.

Items should be returned in their original packaging with all labels attached within 14 days. All Sale and Promotional items – including all items purchased from “Anali”, must be returned within 14 days. The items must be sent back within 7 days of purchase with proof of the return stamp clearly showing when item was posted back.

iyk clothing retains the right to refuse to accept returns of used or damaged items. Certain items cannot be returned for hygiene purposes. These include some items of lingerie, swimwear and jewellery.

iyk clothing does not assume responsibility for faulty or damaged goods returned after the 14 day return period has passed. Goods returned after this date may be refunded only at our sole discretion and we reserve the right to deduct up to 20% of the original selling price from the refund amount.

Refunds will be paid back to the card used to process payment. Please note that shipping costs will not be included in refund costs except in the case where a faulty item was sent.

If your item has been sent to a destination within the EU, all sales taxes will be refunded. Outside of the EU, sales taxes and custom duties are non-refundable through iyk clothing but customers may contact relevant local customs authorities for information on how to recover these charges.

UK customers: Please obtain a free Certificate of Posting (available free from the Post Office) for all returns. You should keep this Certificate until you have received your refund or replacement.

International customers: Send your return via a prepaid, insured, traceable method, marking your package clearly as Returned Goods to avoid delays at Customs. Please retain your shipping documentation, so that we can complete your request in the event of items being lost in transit. Regrettably we cannot refund international carriage charges.

All refunds will be 25% off the original selling price.

  1. Disclaimer of Liability

The iykclothing.com site is provided by iyk clothing without any warranties or guarantees. You must bear the risks associated with the use of the Internet. In particular, we disclaim all liabilities in connection with the following:

9.1 incompatibility of the iykclothing.com site with any of your equipment, software or telecommunications links.

9.2 technical problems including errors or interruptions of the iykclothing.com site.

9.3 unsuitability, unreliability or inaccuracy of the iykclothing.com site.

9.4 inadequacy of the iykclothing.com site to meet your requirements.

To the full extent allowed by applicable law, you agree that iyk clothing, our Suppliers and our content providers will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the iykclothing.com Site. This does not affect the iyk clothing liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

  1. Indemnity

You will indemnify iyk clothing, its directors, officers, employees, consultants, agents and affiliates against all losses, liabilities, costs and expenses reasonably suffered or incurred by us out of the content you submit, post or transmit via iykclothing.com site or from your use/misuse of the iykclothing.com site or the use/misuse by any person for whom you are responsible or from violation of these Terms and Conditions.

  1. Availability of the iykclothing.com site

Although iyk clothing aims to offer you the best service possible, we make no promise that the services at the iykclothing.com Site will meet your requirements. iyk clothing cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to our Customer Services Department and we will attempt to correct the fault as soon as we reasonably can.

Your access to the iykclothing.com Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services.

  1. Variation

iyk clothing retains the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of the iykclothing.com Site.

  1. Third Party Websites

As a convenience to iyk clothing customers, the iykclothing.com site may include links to other web sites or material which are beyond its control. iyk clothing is not responsible for content on any site outside the iykclothing.com Site.

  1. Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.

  1. International Customers

iyk clothing makes no promise that materials on the iykclothing.com Site are appropriate or available for use in locations outside the United Kingdom, and accessing the iykclothing.com site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do it on your own initiative and are responsible for compliance with local laws.